ALL SALES ARE FINAL! HOWEVER, we do accept EXCHANGES! You are more than welcome to exchange pieces if the original seal has not been broken, and the product has not been altered in any way, shape, or form! You are responsible for the cost of return, and must provide tracking number. All exchanges must be within 3 days of the package being received. Billing address and mailing address must be the same in order to submit order! WE ARE NOT RESPOSIBLE FOR LOST/STOLEN PACKAGES! Tracking numbers will be provided. For express shipping there is an additional fee and request must be submitted when placing!